Customer Service

Is it “customer service” or “customer serve us”?

Today, my rant will hopefully lead to a couple of godly truths that I need to hear. Y’all can look over my shoulder.

Recently I’ve dealt with my newspaper distributor and my cable company. Both have auto-attendants to answer their phones. If I wanted to yell at a computer, I have enough opportunity at my own desk; I don’t need to sit in queue and listen to the same four bars of some techno “music” on top of it.

What ever happened to

“the customer is always right?” And I didn’t even have a complaint; just wanted to ask a clarifying question. Couldn’t get past the electronic screener. Thought maybe I wasn’t speaking loud enough. My wife came in and asked who I was yelling at. Never did I get to a real person or get my question answered. But before I digress too far…

The Bible tells me to, “consider it all joy my brethren when you encounter various trials.” (James 1:2) Well this was certainly a trial for my patience, tolerance, and yes, my joy. I guess my trial-o-meter is reading in the red, because I seem to be getting more of them. So, what’s my takeaway? I’m no better than what I’m complaining about. If I really believe that God is in control of everything that happens to me—and I do—and allows things to polish my rough edges—and there are many—then life’s hiccups shouldn’t be a threat, a disruption of MY plan that can derail me.

My wife and I have a code, the number 413, that she can say when I’m on thin ice. It’s to remind me that I’m not observing the challenge of Ephesians 4:1-3: “walk worthy, with all humility, gentleness, patience, tolerance, unity, bond of peace” so I don’t crash through the ice and have to be rescued.

You probably don’t have any of those trials, or days where you need a reminder like I do occasionally. That’s great. But just in case, why don’t you memorize these three verses and keep them in your arsenal of weapons against him who would destroy us.

Until next time…

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